I didn't see a thread for this, doesn't mean there isn't one, but I did look.
I have a question.
What is the etiquette on response times?
Meaning, say you've submitted work, waited longer than they said to for a reply, sent a follow up, were told you'd be given an answer by a certain time, that time and then some has passed, not upset or anything but, how to gracefully move the situation along?
Thank you.
Kathryn
I treat it a lot like a job interview. If I don't hear two weeks past when they said I'd heard from them, I drop it.
Sometimes emails don't get delivered. Wait a bit longer, then email.
I don't bother emailing though if a publisher/publication never responds in the first place to a submission, but it's worth contacting them if they said they would be giving you an answer.
Send out a query if it is significantly beyond their normal timeline. There is a function on Duotrope that will tell you how long the normal response time is. If you don't hear anything, send a polite query. If you still don't hear anything, and want to submit the piece elsewhere, send a polite withdrawl and then submit somewhere else.
Literary Magazines fold all the time. If you aren't getting responses, they could be busy, or if the website hasn't been updated recently, they might be dead. There are also certain markets that will not send out rejections. If your piece has been out for a certain period of time on those, you should assume rejection.
Beyond anything, check the guidelines at that market. A lot of them will give a time-frame and procedure for querying or just the submission process overall.
^i'll echo what these guys say. for a novel submitted to a press, you have to understand that in theory they are reading an entire novel (few actually do). whereas with short stories, there is less to read. so, be a bit more patient. but definitely don't give up. i send a nudge about 2-4 weeks after whatever the deadline is. if i don't hear anything back within a few weeks, i'd send another follow up, but maybe expand the email to more than one address (is there a general submissions/slush email, as well as an editor?) i've even hit them up on Facebook or Twitter if i can't get an answer and i'm really stoked to work with them. quite often the emails are going into spam folders, or being lost, or read by an intern that doesn't care or doesn't know.
that being said, i've had a conversation going with a press i really love for over A YEAR. and even though i have an agent now, it's been a back and forth thing with this taking WAY longer than it should. it was supposed to be six months, then when i got some offers they kind of passed, but when i got an agent and followed up again, one owner took the reigns while the other was out of town, and now they are both still interested (very interested) and have said they'd get back to me in 30-60 days as they had to narrow some titles down and then look again.
but after all of that, if you don't hear back, just move on. maybe they'll get back to you, maybe they won't. especially with agents, some never get back to you, but most presses and nearly all journals will respond.
good luck!
What do you mean "social sites" like facebook? I wouldn't do that. Ever.
Sometimes publications have facebook "fan pages" or whatever. There's nothing wrong with sending a message to that, although it may not be the most direct way to contact them.
From your first post, it sounds like you've already submitted and at least recieved one response, right? I would communicate through that means. I think you risk looking very unprofessional if you are contacting them through Facebook over a query for something you've already submitted and exchanged emails about.
the only reason i've reached out to presses/journals on Facebook or Twitter is if I haven't gotten a response anywhere else. it's kind of a last resort. but if i see they're active on FB/T every day, multiple posts per day, but haven't responded to three emails over six months, i don't have a problem reaching out to them that way. stuff gets lost all the time, emails aren't checked. i'm already following/liking them.
for instance, Duotrope.com said that a certain journal was open to submissions. i went to submit, but Submittable said they weren't open. i sent off an email, got not response for several days, said fuck it, and sent them a quick tweet, and they said "OH, thanks, yeah that's wrong on Duotrope, we'll go change it. Open on October 1." no biggie.
in fact i just got an email from a really cool magazine about a story i sent them. i'd given up on them, but i guess they changed websites, servers, hosts, something. they lost a lot of submissions. so, although they are currently closed, they offered me a chance to resubmit something else NOW, before they reopen in a few months, and said they'd give me a fast, personal response sooner rather than later. i thought that was nice.
shit goes wrong all the time. if you don't follow up, you'll never know. as long as you're polite and professional it's hard for them to get pissed off.
Maybe you guys can help here. I had a story accepted almost a year ago for a smaller journal. The website hasn't been updated since that time. There isn't any new news about the printing of the journal, yet i see the editor/creator posting things on Facebook pretty regularly and it's nothing about the magazine, just random stuff. I really like this story and i'm going to send it elsewhere instead of waiting a year for her to ger her shit together. I think i can do better. Should i just send it out or what?
Did they give you an estimate as to when it'd be published when they accepted it? I'd still send them a note simply asking if they were still planning to use it. If no reply, then I think you're ok sending it out for consideration elsewhere.
That reallly blows, by the way.
SConley: Communicate your decision with the editor first and clearly withdraw the story before sending it anywhere else. The mess you really want to avoid is having it accepted by a better magazine and then her suddenly getting her shit together and publishing it first. That would be awkward and could damage your reputation with a magazine you really admire.
^yep, what Matt and Sound said. if it was me, first, i'd be pissed. second, i'd contact her however you have to in order to get her attention. if you've exhausted every point of contact (and be nice, still be professional and polite) then withdraw the story and start sending it out again. it happens.
i've had a story short-listed for 400 fucking days. the first editor called me even, thought he was going to accept it. very exclusive literary journal, less than 1% acceptance rate. he didn't take it, but passed it on to the NEXT year's editor. she has had it since then. since last summer. we've had like SIX emails back and forth, structure changes at the journal, fall submissions deadline, etc. on and on. but i'm still nudging her every two months, and it's still under consideration. it's insane, but i still want IN!
I sent her an email, i'm waiting to hear back. I can do better, i'm most likely going to withdraw it. Thanks!
"Patience, Grasshopper," she says.
WOW. I'd be pissed if I got that response.
^ seconded
While it might not be so bad coming after a real explanation, if "Patience, Grasshopper" was the whole message, you should tell her to smell the glove.
That's all she wrote. I'm treating this like a pending submission, if someone else accepts it before she's done, i'll withdraw it and she'll just have to redo her layout, i don't care. This is Ink Monkey Magazine, by the way. You can look at her website if you want but it's been the same homepage for about six months.
I noticed a typo on her site too, which is usually a dealbreaker for me. If i'd noticed it before, i wouldn't even have sent it to her.
Typos happen, particularly if it's something that gets changed a lot rather than something permanent.
SConley, yeah, I'd even start submitting to MORE places. That's no way to talk to an author. I MIGHT let it sit, but really, your heart is already telling you to pull it, so go ahead an withdraw. I'd be insulted if somebody said that to me, especially when they're really active on FB and other places. Although, I did recently get a rejection on my novel after 657 days, after SEVERAL nudges—like every three months for the past 21 months. But I really wanted to publish with them. Sounds like you don't really care about IMM. I'd withdraw, take the power back, yeah?